Contact us

We are happy to hear from you

Ridgacre House Surgery
83 Ridgacre Road | Birmingham | B32 2TJ
Contact number: 0121 422 3111
Email address: ridgacrehousesurgery.admin@nhs.net

Highfield House Surgery
88 Highfield Lane | Birmingham | B32 1QX
Contact number: 0121 422 3111

Appointment You can cancel or change your GP appointment by using an online app, like NHS, Systmonline or by telephoning us.

Practice Area

Feedback

We appreciate your feedback and will use it to evaluate changes and make improvements. Please take a few minutes to give us your feedback or just get in touch with us.

Compliment

Appreciate the service we provide?

If you enjoy and value the service we provide, or feel a member of staff deserves a special mention, please let us know.

Other Feedback

If you are dissatisfied with any element of our service, or wish to give us feedback please let us know.

We appreciate your comments and will use them to evaluate changes and make improvements.

Friends and Family Test

The Friends and Family test is a quick and easy way for you to give your feedback. We use this feedback to celebrate our success and make improvements when our patients’ experiences don’t live up to expectations.

We would like you to think about your recent experiences of our service.

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

https://www.england.nhs.uk/fft/