Get your booster – the most important Christmas present!

Last week we were planning to give 600 boosters. In fact, by tomorrow we will have given around 2400 jabs to our patients in Harborne and Nechells. Colleagues have cancelled leave, rearranged commitments, been redeployed from other parts of the NHS and stepped forward to make this happen. And you, the patients, are coming forward to protect yourselves, your loved ones, and the NHS by getting boosted. And, even better, some who said no before are saying yes to their first dose now.

Jabs are available at other sites as well as via our practice-based service. Visit or call 119 to book an appointment or to find a walk-in clinic near you. Book at one of these if you can – don’t wait for our offer – but if you get a slot from us please take it.

If you are a housebound patient, a community team will contact you directly and give your jab at home.

Please help us keep our phones free for urgent patients and do not phone us about your booster. Check this website for updates instead.

To deliver the vaccines, we have moved to an ‘urgent only’ basis for appointments focusing on patients who are ill or need urgent hospital assessment, e.g. for suspected cancer. In fact, this week we had a similar number of patient consultations, as the week before, so vaccine campaign has not diminished access. The adjusted appointment process does, however allow us to move staff around more flexibly. It will now run in this way until the New Year; we will get back to normal as soon as we can.

If you do need us, please contact us. We will do our best to help even if it takes longer. We genuinely appreciate your support in this. We will always call out behaviour that over-steps the mark, but we also recognise the continued restraint you are showing in the face of understandable frustration and worry.

Remember there are other services available for you:

Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.

Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.

NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.

Video consultations are available via our partner organisation Livi – see the homepage on this website for a link to the Livi App or look on your App store.

A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain. Don’t use A&E because you are trying not to disturb us – phone us instead.

If you have a question that cannot be answered from the information on this page, please use the Contact Us link to ask us, instead of phoning us. We will aim to respond as soon as possible and within a week at the latest. Please don’t use the Contact Us form to request an appointment – you do need to phone us or use our online service for this.